Privacy and Cookies policy

Simon Rolfe respects the privacy of all individuals / contacts for whom it holds personal information. Strict procedures are in place in respect of the storage and disclosure of all personal information in order to prevent unauthorised access.

Data is held, including personal details, on contacts / administration databases as a result of work previously undertaken, are currently engaged in or because clients have enquired or expressed interest in receiving information / marketing material about Simon Rolfe and its services. The information held includes client contact details and history of client relationships and is used to assist the management of those relationships and to ensure all correspondence and material sent is targeted and focused on the needs, requirements and wishes of each individual.

At any time clients have the right to request the amendment or removal of any personal information held and / or to request that direct marketing material is no longer sent.

Simon Rolfe does not sell, rent or otherwise deal in the personal information held. All information is used solely for the operation of ordinary course of business be it within Simon Rolfe or amongst contractor partners.

Cookies

What are cookies?

Our website uses cookies. A cookie is a small text file which is stored on your computer, tablet or phone when you visit a website. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

There are two main types of cookie:

  • session cookies—these are deleted when you finish browsing a website and are not stored on your computer longer than this
  • persistent cookies—these are stored on your computer after you have finished using a website so that the website provider can remember your preferences the next time you use it

Cookies can be set by the website you have browsed, i.e. the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one you are browsing.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

How do we use cookies?

The table below shows what cookies we use and why.

ServiceCookie NameDescriptionExpiration Time
PHP SystemPHPSESSIDThis cookie contains information that identifies the user and is destroyed when the session expires.Session
Cookie Noticecookie_notice_acceptedThis cookie enables you to accept our cookie statement once every year.1 year

Consent

If you continue to use our website we will assume that you are happy to receive all cookies from our website. However, if you would prefer to change your cookie settings, you can do so at any time—see below ‘Controlling our use of cookies’.

Controlling our use of cookies

Most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Simon Rolfe Contact Simon

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Simon’s passion for attentive quality is the hallmark that distinguishes his business from many others on Mallorca.

We have worked with Simon for many years, he has been nothing but a delight to deal with. Nothing is too much trouble from him and he regularly goes the extra mile. We have just completed a full refurbishment of our property and Simon has provided us with invaluable support whilst we have been in the UK.

Ian Hughes

Simon has been looking after my two properties (one now sold) for over ten years and has always gone above and beyond to provide an excellent service. He covers the simple stuff as tenant placement, attending AGMs, leasing and rent collection, but he also works with out of country owners for help and advice with property upgrades or tenant issues. I can not recommend him highly enough.

Ruth O'Brien

Simon has been managing our apartment in Mallorca for many years. He fulfils the obvious roles of cleaning the apartment, organising the laundry and sorting out general maintenance efficiently and to a very high standard. However, it’s the service over and above this that really marks him out. As with any property there are always dramas – boilers breaking, leaking taps, broken lights, lost keys – Simon has always sorted out these emergencies quickly, effectively and with the minimum of fuss. He was also an absolute Godsend when we wanted to upgrade our kitchen, organising the fitter, helping us shop for the kitchen and providing an invaluable translation service. Having Simon on hand in Mallorca gives us total peace of mind and stress free holidays. Thank you!

Eira Parry

Simon Rolfe has looked after our property for some years. He has been careful, conscientious and completely honest, and is a managing agent that we can highly recommend.

DG

Simon has been looking after my property for many years now and we remain very impressed with his commitment, trustworthiness, efficiency in dealing with any issues and general passion for the service. I would happily recommend him without hesitation.

Mike Probert

Simon and his company have looked after our property for a number of years now and in that time have provided a very professional service. We trust Simon which is extremely important to us and have used Simon’s company for a range of services from pre arrival cleans, weekly cleans, A.C maintenance, plumbing & electrics, re decoration and car maintenance. Simon is always prompt with his communication and very informative regardless of our enquiries. I would recommend Simon and his company to anyone looking for property management.

Paul Sangster

Simon is everything you could want from a property manager – friendly, always ready to help, communicative and with good local contacts. The invaluable Englishman’s friend abroad.

Ian Muirhead

Simon Rolfe has looked after my apartment with great care for a long time. He project managed the renovation with excellent attention to detail. He is reliable, Spanish speaking, experienced and diligent. He offers an excellent property management service.

Julia Richardson

Simon has been absolutely brilliant in taking care of our family apartment in Majorca – he goes above and beyond in helping and sorting out any problems that might arise. He is always contactable and responds immediately. We trust him completely and count our blessings that he is there!

The Shortman Family

Simon has managed several of my property projects. He provides sound advice and guidance from design through to completion. He has a network of professional tradesmen who complete work to a high standard and deals with any issues that arise. From kitchen and bathroom reformations to smaller ongoing maintenance, I would recommend Simon for a quality and hassle free result.

Caroline Dawson

We simply couldn’t have managed our holiday home without Simon. He proved responsive, willing and very able. He is also well immersed into the local community and was absolutely invaluable as project manager for various works we had done while we were away.

Angus Muirhead

Simon Rolfe has been our Community President and Buildings Manager and Works Supervisor since we acquired our property at Nauticlub some 7 years ago. During this time my wife and I have found him to be approachable, friendly, helpful, efficient and enthusiastic in these roles. He has always worked hard to maintain and improve the quality and standards of the property in his Buildings Manager role. He has also displayed diplomatic skills when necessary.

Nick & Jen Walton